quick work rant

Look, I get it, kind of. People have questions about their health, and what they can do to maintain and/or improve it. They want to ask someone about it. Maybe their doctor doesn’t specialize in nutrition, or they don’t have a doctor, or they live on the moon with no access to the internet. Whatever the reason, they find themselves calling a customer service number for assistance.

Is this product safe? Yes. Is it safe for you? I don’t know. Does this product work? Yes. Will it work for you? I don’t know.

Is there anyone else here who would know? No. How can we call ourselves a customer service department? Because we’re customer service for a product company, and we’re experts in the products, not in your individual health needs and concerns.

(Honestly, thank goodness it’s over the phone and not in person, so at least we can message each other encouragement during difficult calls.)

Mirrored from The Marci Rating System.