workaday Wednesday

Important Note:

Just because I’m the only person you could get on the phone after 7 pm doesn’t mean I can actually help you resolve a problem that involves at least two different departments and a significantly higher access level than mine. The reason you can’t get those people on the phone is because they’ve gone home!

Addendum:

It is not my fault that the United States has multiple time zones, and you *really wanting* to fix things tonight doesn’t actually increase my ability to do anything about it.

Mirrored from The Marci Rating System.