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workaday Wednesday
Mar. 25th, 2020 05:45 amHere is the story about my phone call with IT. They "upgraded" my work laptop right before we were all set away to work from home, and the screen flickers. It's annoying. I found some suggestions online. I emailed the workplace IT team because A) they insist everything be done using their ticket system because solving easy problems that way makes their stats look better (totally legit!); and B) I'm *possibly* technologically capable enough to seriously screw something up when I'm trying to fix it.
Instead of an email back, I got a phone call. Which I answered! (#1 change in my life recently -- now I answer my cell phone when it rings? WHAT IS HAPPENING?)
It was the newest IT team member, who I'm sure has been extremely stressed by everyone trying to suddenly work from home, and who clearly thought that my 'screen flickering' issue was not important. (I agree! That's why I just wanted them to give me the yes/no on trying to fix it myself!)
ANYWAY, as the IT person remotely took over my computer and started pulling up the updates, OF COURSE the cat decided that was the perfect moment to throw up. And I was like 'hey, I'll just dash over and move her to the easily-cleaned tile floor of the bathroom; no problem.' Except I was still holding the phone, and realized I was accidentally treating my IT coworker to the soundtrack. "Ahaha, sorry about that," I said. "My cat is throwing up."
They seemed unmoved by this declaration (not a cat person, maybe?) but I was pretty distracted at the moment, which is my ONLY excuse for then completely forgetting (AGAIN!) that I was on the phone, and saying (TO THE CAT!), "It's okay, babe, you're okay."
CUE AWKWARD SILENCE. I immediately apologized and explained that I was talking to the cat, which the IT person may or may not have believed. SO. ANYWAY. THAT HAPPENED.
This is why I put my headphones on when I'm on calls for meetings -- it puts me in the right mental headspace for talking to workplace adults (and not to my cat).
Instead of an email back, I got a phone call. Which I answered! (#1 change in my life recently -- now I answer my cell phone when it rings? WHAT IS HAPPENING?)
It was the newest IT team member, who I'm sure has been extremely stressed by everyone trying to suddenly work from home, and who clearly thought that my 'screen flickering' issue was not important. (I agree! That's why I just wanted them to give me the yes/no on trying to fix it myself!)
ANYWAY, as the IT person remotely took over my computer and started pulling up the updates, OF COURSE the cat decided that was the perfect moment to throw up. And I was like 'hey, I'll just dash over and move her to the easily-cleaned tile floor of the bathroom; no problem.' Except I was still holding the phone, and realized I was accidentally treating my IT coworker to the soundtrack. "Ahaha, sorry about that," I said. "My cat is throwing up."
They seemed unmoved by this declaration (not a cat person, maybe?) but I was pretty distracted at the moment, which is my ONLY excuse for then completely forgetting (AGAIN!) that I was on the phone, and saying (TO THE CAT!), "It's okay, babe, you're okay."
CUE AWKWARD SILENCE. I immediately apologized and explained that I was talking to the cat, which the IT person may or may not have believed. SO. ANYWAY. THAT HAPPENED.
This is why I put my headphones on when I'm on calls for meetings -- it puts me in the right mental headspace for talking to workplace adults (and not to my cat).
