workaday Tuesday
Aug. 20th, 2024 07:47 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
marcicatI really did have good intentions for doing SO MUCH WORK yesterday! I was going to get ahead on projects! I was going to send emails! I was going to (semi)clear my inbox!
And then in one of the morning's 'this will be an easy win' tasks, I discovered a significant error, and spent the rest of the day wrapped up in trying to fix it. (It's not a serious error in the sense of safety or anything. Mostly it's just inconvenient to be chasing paperwork AFTER we need it, rather than before. And a little embarrassing.) My boss described the reason for the error as a "miscommunication," which sure is a nice way to say they told me the wrong thing and then NO ONE NOTICED for five months. (As always, I can only hope that when I tell people the wrong thing and no one notices for five months, others describe it equally as gently.)
(Also, I'm going to guess that whoever uploaded the document to what was clearly a mismatched computer record probably noticed *something* was amiss, and made the very wise decision to let that be someone else's problem. Having worked in customer service for multiple companies, that's probably the call I would have made too, so I can respect that. I mean, I don't love that it became MY problem, but I still respect it.)
And then in one of the morning's 'this will be an easy win' tasks, I discovered a significant error, and spent the rest of the day wrapped up in trying to fix it. (It's not a serious error in the sense of safety or anything. Mostly it's just inconvenient to be chasing paperwork AFTER we need it, rather than before. And a little embarrassing.) My boss described the reason for the error as a "miscommunication," which sure is a nice way to say they told me the wrong thing and then NO ONE NOTICED for five months. (As always, I can only hope that when I tell people the wrong thing and no one notices for five months, others describe it equally as gently.)
(Also, I'm going to guess that whoever uploaded the document to what was clearly a mismatched computer record probably noticed *something* was amiss, and made the very wise decision to let that be someone else's problem. Having worked in customer service for multiple companies, that's probably the call I would have made too, so I can respect that. I mean, I don't love that it became MY problem, but I still respect it.)
