adding to the list

[marcicat]

Couldn't get my fitbit to sync to the app this morning, tried all the usual things:

*just refresh it a bunch more times to see if the problem will fix itself
*quit the app and try again
*update the app
*turn the phone all the way off and then on again

None of these worked, though I did manage to identify that the likely problem was my fitbit itself failing to bluetooth. (Holding the fitbit next to the phone and saying 'see, it's right here!' did not help.)

Consulted the internet and decided the easiest / least likely to delete my unsynced data option to try next was 'restarting' the fitbit. This mystical process seems to be different for each style of fitbit, but this one involved plugging it into the charger and holding both sides of it for ten seconds. (HOW do they come up with these things???)

Anyway, got the beep and the fitbit logo (not a smiley face as promised, very disappointing), and SURPRISE suddenly bluetooth COULD find my fitbit and connect, A MIRACLE OF TECHNOLOGY!

All fixed now, I guess, and now 'restart fitbit' can be added to the list of usual things to try!

Comments

[lannamichaels]

The fitbit app has been slowly getting worse and worse for me, to the point where it's not deleting the invented-sleep-logs it likes to invent for me even after I delete them three times. I frequently have to reboot the phone to get it to sync. I bought a garmin many months ago to switch to it but haven't actually done it yet because my fitbit still works, so long as I remember to recharge it for at least an hour every day. But the fitbit app collapsing -- as well as forcing me to log in every day or so just so it can try to force me to move my account to google -- may make the switch happen much sooner than my procrastination otherwise would have.